PC Case with Side Tempered Glass

A tempered glass case panel and a spool of cable do not belong in the same box, and we do not pretend otherwise. This page is about how your order actually leaves our hands, what is inside each box and why, and roughly how long the trip takes, wherever it is headed. Once it is moving and you want day by day status, that is what Track My Order is built for.

How Long It Takes

Most orders arrive within 5 to 15 days of checkout, wherever in the world that checkout happened. That range exists because every part gets a quality pass before it leaves our shelf, the same one we would want before it went into our own build, and that check takes a little longer for some parts than others.

Cross $149 and shipping is free, full stop, no matter which country it is heading to. Every price you see at checkout already has customs and import duties folded into it, so what you pay at checkout is what you pay. No invoice from a courier waiting for you on delivery day.

Delivery Times by Region

5 to 15 days covers the full range, here is roughly where your order lands depending on where it is headed:

North America (US & Canada) — 5 to 15 days
Europe & United Kingdom — 7 to 17 days
Australia & New Zealand — 9 to 20 days
Rest of World — 10 to 20 days

How We Pack Each Part

Cases and coolers travel in their own box, guarded at the corners and cushioned enough to survive a drop the delivery driver never should have let happen. A glass panel gets wrapped like it is the only thing on the truck, because for a few days, to us, it is.

Keyboards and mice ship snug enough that nothing shifts in transit, so the first time your new switches move should be the first time you press one.

Cables get bundled together and padded against anything sharp nearby, since a scuffed connector is a rough first impression for something you will plug in every day.

A Few Common Questions

Why did my order split into more than one box?
Bigger, fragile parts like cases and coolers need room that small parts do not, so when an order mixes the two, they often travel separately even though they left our warehouse the same day. Every box tied to your order shows up in your confirmation email, so nothing should feel like a surprise.

Do you ship internationally?
Yes, wherever a courier can reach. The price at checkout is the full price, customs and import duties already included, so there is nothing extra waiting for you when it lands on your doorstep.

What if I need it sooner than the estimate?
Message our support team before you check out and tell us what you are working with. We cannot promise a faster box every time, but we would rather try than let a deadline catch you off guard.

My box arrived damaged, what do I do?
Photograph it before you open anything further, then reach out through Contact Us with your order number. If what is inside took damage in transit, that is on us to make right, not something that should cost you a return label.